The Era of the Anywhere Worker

How IT leaders can better support anywhere sales, anywhere service, and anywhere marketing

To learn more about "anywhere worker" and how IT leaders can support them, Dialpad and Lab 42 Research conducted a survey of more than 500 professionals across a diverse set of roles, company sizes, and industries. What we found was a seismic shift in flexible working. Insights for this survey include:

  • Nearly 9 in 10 respondents said they would prefer to work outside of the office at least one full day per week.
  • More than 3 in 4 respondents said they prefer a smartphone over a desk phone for business calls—more evidence of the desk phone’s demise.
  • 77.5% of respondents believe that having the flexibility to work from anywhere will improve their productivity.

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